INSIDE LAAX app

General Questions

• How do I buy a ticket on the INSIDE LAAX app? (Liftticket / Caumasee / treetop walk )
• What is the INSIDE LAAX App?
• Is my account also valid for the webshop?
• How do I book a ticket on my Keycard?
• What is a Keycard
• Which keycards can be used?

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Solutions to problems

• Why can't I add my Swisspass anymore?
• Malfunctions and compatibility
• I'm having troubles loggin in (Login code)
• I bought a ticket, where is it?
• How do I register a payment method or change it?
• My lift rides/ altitude meters are not counted

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How to get started?

• How do I connect my keycard to the INSIDE LAAX app?
• How do I connect my digital guest card?
• Where can I get the INSIDE LAAX App?
• How do I login/ How do I create an Account?
• First steps in the App

App overview

• Glossary INSIDE LAAX App
• Navigation in the App
• 1.0 Explore
• 1.1 Mobile Ordering - Order food
• 2.0 Live
• 2.1 Premium

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Mobile ordering

• I want to order food to my tabel
• I want to order food takeaway or to my home
• Restaurant reservation

Questions about INSIDE points

• How do I collect INSIDE Points?
• How and where can I redeem my INSIDE points?
• When will my INSIDE points expire?
• INSIDE Quiz Spots
• Where do I collect my LAAX Merchandise Rewards?

Nice to know

• Children and INSIDE LAAX App